About The GOATS

At Good Times Plumbing & Restoration, we believe in more than just fixing pipes and repairing water damage—we believe in restoring lives, building leaders, and creating genuine connections with every client we serve. Founded by two brothers who both served as firefighters, our company’s culture is deeply influenced by their commitment to public service, teamwork, and the drive to protect people from harm. Today, we bring that same passion for integrity and service into the world of plumbing and restoration, working tirelessly in Chandler, Queen Creek, and throughout Arizona’s East Valley to safeguard homes and businesses.

Our Firefighter Roots

Long before they picked up plumbing tools, our founders were answering 911 calls and rushing into emergencies as firefighters. The brothers witnessed firsthand how critical clear communication, split-second decision-making, and teamwork can be in saving lives and preventing further damage. They learned that “good enough” is never good enough when someone’s home, health, or livelihood is at stake.

Those experiences formed the bedrock of our company values. From the firefighters’ discipline and unwavering accountability comes our dedication to finishing every job—no matter how big or small—with excellence and empathy. Their background in emergency response also molded our “whatever it takes” mentality: we do everything within our power to tackle plumbing crises and guide our clients back to comfort and safety.

Our Mission: Building Leaders, Restoring Lives

At Good Times Plumbing & Restoration, we focus on more than just day-to-day tasks and emergency calls; we aim to build leaders within our organization. We believe a strong, supportive team culture translates directly to the caliber of service we deliver. By nurturing leadership qualities such as decisiveness, empathy, and adaptability, we equip every team member—on every job—to make a meaningful difference.

Whether it’s responding to a midnight pipe burst or educating a homeowner on preventative maintenance, our employees take ownership of each project as if they were leaders in their own right. We strive to ensure that by the time a client sees our work in action, they’re experiencing the best of who we are: a team united by a common mission to serve, protect, and uplift.

And because we know disasters don’t adhere to regular work hours, we also offer 24/7 emergency services. You never need to worry about wasted time before damages are dealt with.

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Our GOAT Mentality

We embrace a GOAT (Greatest of All Time) mindset—but not in terms of competition against others. Instead, we believe in becoming the greatest versions of ourselves every single day. This means:

• Pushing Boundaries: We constantly improve our skills, stay on top of emerging industry tools, and seek innovative ways to serve our customers better.
• Uplifting Each Other: Strong leadership begins with respect and encouragement. We support our teammates’ growth, knowing that when individuals excel, the entire company benefits.
• Executing with Passion: Just like firefighters responding to a call, we approach every service—from routine inspections to large-scale restorations—like it truly matters, because it does.

Our 12 Core Values

1. Loyalty: We are dedicated to the success and well-being of our team and clients, forging strong, trust-based relationships.

2. Go the Extra Mile: Exceeding expectations isn’t just a tagline—it’s how we conduct ourselves daily, driven by hard work and a commitment to excellence.

3. Stay Humble: Despite our firefighting roots and industry expertise, we recognize there is always more to learn. Humility keeps us receptive to new ideas and continuous growth.

4. Be Disciplined: Our commitment to procedure and thorough preparation stems from our emergency-response background; disciplined processes ensure consistent, top-quality results.

5. Accept Responsibility: We take ownership of our performance and promises—holding ourselves accountable to each other, our clients, and the community.

6. Take Initiative: Driven by the proactive mindset of first responders, we seek opportunities for innovation and improvement, never waiting for someone else to solve the problem.

7. Lead by Example: We inspire and motivate through our conduct, setting the bar for integrity and standards.

8. Build Positive Relationships: We understand that trust is the backbone of our business. That’s why we emphasize transparent communication and respect with every customer and colleague.

9. Always Be Learning: From advanced leak detection to state-of-the-art restoration technology, we remain dedicated to self-improvement and continuous education.

10. Be Selfless: Our firefighting experience taught us the value of service. We put clients’ and teammates’ needs first, demonstrating empathy and generosity in all our actions.

11. Be Enthusiastic: We tackle plumbing challenges with positivity and vigor, believing an energized environment yields better solutions and stronger teamwork.

12. Believe: We maintain an unshakable faith in our team, our mission, and our ability to overcome any obstacle—mirroring the “never give up” ethos of first responders.

Contact us online or call 480-725-5010 to learn more about who we are and what we do.

What Sets Us Apart

• 24/7 Emergency Response: Plumbing disasters don’t keep business hours—neither do we. If you’re facing a burst pipe, major leak, or flood, our experienced team stands ready around the clock.

• Cutting-Edge Technology: Just as firefighters rely on specialized gear, we invest in top-tier leak detection tools, water extraction technology, and more to solve problems efficiently and effectively.

• Full-Service Restoration: Beyond immediate fixes, we handle the long-term aftermath: repiping, mold prevention, structural repairs, and more. Our holistic approach saves you time, stress, and money by centralizing all restoration needs under one roof.

• Deep Community Roots: With a background in public service, our founders feel a profound responsibility to their Arizona neighbors. We’re not just serving clients; we’re looking after our own community.

• Licensed & Insured: Your property is a priority. Our certifications and insurance provide peace of mind that you’re in expert, dependable hands.

Meet Our Team

From the brothers who founded Good Times Plumbing & Restoration to the newest technician on staff, every individual is guided by our 12 Core Values and GOAT mentality. We foster a culture of mentorship and leadership development, ensuring each team member grows personally and professionally. This spirit of continuous improvement translates to exceptional customer care—because when our employees excel, so do the services we deliver.

Serving Chandler, Queen Creek & the East Valley

Located right in the heart of the East Valley, we’re proud to serve the unique plumbing and restoration needs of Chandler, Queen Creek, and surrounding communities. We understand the local climate, the building standards, and the common pain points, from monsoon-induced leaks to aging pipes in older neighborhoods. That knowledge, paired with our firefighting-inspired dedication, allows us to respond quickly and thoroughly no matter your challenge.

Contact Us

Ready to discover how our firefighting heritage, GOAT mentality, and leader-building focus can make all the difference? We’d love to hear from you.

Thank you for taking the time to learn about Good Times Plumbing & Restoration. We look forward to the privilege of serving you, upholding our promise to do whatever it takes to restore comfort, safety, and—above all—peace of mind to your home or business.

Contact us online or call 480-725-5010 to learn more about who we are and what we do.