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What To Expect During Water Damage Restoration


Experiencing water damage in your home can be devastating and stressful. It can cause severe structural damage, mold growth, and potential health risks. Taking action immediately is crucial to minimize the damage and prevent further problems. Knowing what to expect in the event of water damage restoration is important.

What To Do When You Experience Water Damage

Four steps to take in the event of water damage include:

Step 1: Assess the Damage To Determine if It’s an Emergency

The first step in water damage restoration is determining the level of urgency. Look for visible signs of water damage, such as:

  • Discoloration or water stains on walls, ceilings, or floors
  • Standing water
  • Higher moisture levels

It’s important to act quickly to prevent further damage. Turn off the water source and any electricity to the affected area to ensure your safety. In 24/7 water damage emergencies, our technicians do their best to arrive and begin cleanup within two hours.

For non-emergencies, we’ll schedule your appointment for the following business day.

Step 2: Your Water Damage Restoration Quote

After determining the level of urgency, our mitigation manager will review the situation and provide you with a quote within 10 minutes. Here’s what we consider when determining our estimates:

  1. The extent of the water damage, including any standing water or moisture in the affected areas.
  2. Cost of water removal from the affected areas, including using water extraction equipment.
  3. Drying and dehumidification and use of industrial-grade fans and dehumidifiers.
  4. Cleaning and sanitizing costs like specialized cleaning solutions to prevent mold growth and other issues.
  5. Reconstruction costs of restoring damaged areas, including using new materials and labor costs.
  6. Equipment and labor costs for the entire restoration process.

We understand that dealing with water damage can be daunting, so we offer transparent pricing and work with you every step of the way to ensure you receive the best possible care.

Step 3: Technician Walkthrough & Filing Insurance Claims

We will send a team of certified technicians to your property for a comprehensive walkthrough and assessment. This entails finding the areas of your home that are wet and have been damaged, the extent of the damage, and developing a mode of action for the entire job. When our technicians arrive on-site, they’ll take photos and readings to determine if moisture is still present. If you file a claim with your insurance, we’ll work with you to ensure you have everything you need for your claim.

Your insurance company sends out an adjuster to assess the damage and determine the coverage you can receive.

Step 4: Schedule Your Home Restoration Services

Once the walkthrough is complete, we’ll schedule the appropriate measures needed for restoration. If you’re working with insurance, we’ll schedule demolition and work authorization before moving forward. If you’re paying out of pocket, we’ll take the scope the technician wrote up and send it over to get it on the schedule. Our trained technicians will tirelessly work to return your home to its pre-damaged state.

Our Water Damage Restoration Process

1. Assessment/Walk Through

We’ll send a team of certified technicians to assess your home’s damage, take photos and readings to determine moisture levels.

2. Extraction of Water

If there is standing water, or your carpet/flooring is saturated with water but can be restored water extraction will take place. For water extraction we use a top of the line portable water extractor and an attachment that suits your east valley property the best. This part of the process is very crucial as it significantly reduces drying times and stops the spread of water

3. Containment Barrier

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Once the water extraction is completed a containment barrier is then set up. This containment barrier serves multiple purposes. First, it separates the work zone or affected area from the unaffected area. It also contains the dust and contaminants to the affected areas and helps clean up times after the demolition. Finally it serves as a drying chamber and helps keep the temperature, relative humidity, and grains per pound isolated in the affected area to ultimately reduce the dry out times.

4. Demolition

Once containment is set up our team will move forward with the demolition process. Demo takes place when building materials have been saturated by water and are unable to be restored. Another reason for demolition is if water has reached an area that is hard to dry, and by cutting out drywall or removing carpet and pad it allows us to dry your home more efficiently.

5. Dry Out Process

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Once demolition is completed and the saturated areas are exposed we will being the dry out process. There is no set time frame for a dry out, this can take anywhere from 2 days, up to multiple weeks. During the dry out process Good Times Plumbing & Restoration will have equipment set up in the work area. Once set up a technician will check on the job daily to track and document the progress of the drying, and adjust or remove equipment accordingly.

Schedule Water Restoration Services With Good Times Plumbing & Restoration

At Good Times Plumbing & Restoration, we understand the stress and devastation that water damage can cause. That’s why we offer 24/7 emergency services to ensure we can help you when you need it most.

We use the latest equipment and techniques to restore your home to its pre-damaged condition as quickly and efficiently as possible.

If your home has water damage, don’t hesitate to call 480-725-5010 to schedule water restoration services.

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I have been in this industry for more than a decade, I work as an Indoor Environmental Professional who performs inspections on properties during the restoration process. I work with over 40 different... -Randy Stock, AEC Representative
Fantastic experience with Jared and Hunter. They use the best tools and are extremely customer-oriented. Would prefer these guys over the big businesses in this segment any day. -Srinivas
We had a few different restoration companies come out to the house before having Good Times out and after meeting with their techs we decided to go with them. They were very knowledgeable and even dis... -Oscar M.